Welcome to the RPCSS web support page
. This website is intended to serve our online customers in the following issues: Technical issues, product functionality, licensing, and online payment charging issues. Please click on link below and use the online interface in order to submit your inquiry to our support team, and we promise to get back to you within 2 working days (i.e. 48 hours on weekdays).
When submitting an inquiry please specify the following details:
• Full name
• Subject of inquiry
• Related service/product (if applicable)
• An active email address which you use regularly and you can be reached in
• Other means of communication if applicable (e.g. your phone number, including your international country code)
• A brief description of your inquiry, including all relevant details for the matter at hand
Once your inquiry has been received, please allow us to process it and direct it to the relevant member of our staff in order for us to provide you with the most efficient and professional response.
Please note that an email through the support interface is our preferred and primary channel of communication with our worldwide online customers since it allows us to check your issue thoroughly and track its resolving process. We review and reply all messages submitted through this support page.
You may also call our global customer service department in the number listed below. Office hours are Monday-Thursday, 10:00-17:00 (GMT+2). Please note that some overload/delay in response is expected since we do our best to attend to each inquiry thoroughly. If this is the case, we kindly ask you to please leave us a message or refer to our email support interface or email us directly to: [email protected] . Please note that we do our best to reply to all submitted mail inquiries and/or voice messages in the shortest time-frame possible.